- 28% of users with a personal email account say they are getting more spam than a year ago, while 22% say they are getting less.
- 22% of email users say that spam has reduced their overall use of email, compared to 29% a year ago.
- 67% of email users say spam has made being online unpleasant or annoying, compared to 77% a year ago.
--Pew Internet & American Life Project
