Books: Upcoming Releases



Lovemarks is going into its third iteration, apparently this time as a "designers'" edition, "a sublime rendering of the original book that will both challenge the mind and delight the eyes". Coming out on September 30, originally at $75, but already available on Amazon for $47 and change. Also, the original, and The Lovermarks Effect.





Brandscapes by Anna Klingmann, due September 30 from MIT Press, sounds offbeat but interesting. The two authors of the famous Experience Economy gave it two (four?) thumbs up: "Brandscapes is the first architecture book that takes the Experience Economy as its premise to show architects -- and by extension designers, engineers, and indeed all experience stagers -- how to create places that are authentic, meaningful, and engaging." On Amazon for about $20.




Neuromarketing: Understanding the Buy Buttons in Your Customer's Brain, due October 2, looks like an update from the authors' 2005 title Neuromarketing: Is There a 'Buy Button' in the Brain? Neuromarketing is a fascinating subject I've posted frequently about before, and I am posting about a set of great books on cognitive psychology and advertising next week, but it's also becoming too fashionable, which means there are bound to be books that are just riding the wave.

Brandweek wrote
: "In reality, much of the [neuromarketing] research is hype. The buying decision is a complex process that cannot be reduced to a "button." The truth is -- and researchers admit this when pressed -- psychologists have made only tiny steps toward explaining how the processes work. A full understanding of the subject is decades away."

The book sells on Amazon for $15.63, but I am waiting for the first reviews.

Don't forget about Stephen King's A Master Class in Brand Planning that comes out in December.

HeadOn Spots Effective in Driving Sales



AdAge: "The HeadOn, apply directly to the forehead spots (YouTube) are arguably among the worst commercials ever from a creative standpoint. They're annoying, repetitive, obnoxious -- and effective."

Apply directly to cash register: "HeadOn is logging some heady growth rates -- 234% from 2005 to 2006. And for the first half of 2007, the brand looks to be on track to double sales. HeadOn ranks No. 9 in the external-analgesics-rubs category and logged $6.5 million in sales last year, up from just $1.9 million in 2005, according to Information Resources Inc."

USA Today last year: "The campaign may have gotten some unintentional help from the Council of Better Business Bureaus. In March, its National Advertising Division challenged earlier ads that said HeadOn provides "fast, safe, effective" headache relief. The organization said it recommended that Miralus discontinue the claims after it "provided insufficient evidence" to show HeadOn works.

If Miralus had not complied, the Better Business Bureau would have forwarded the case to the Food and Drug Administration and Federal Trade Commission, which could have ordered the ads off the air and fined the company. Now that HeadOn no longer makes any promises."

DailyKos Asks Ad Blocking Readers to Subscribe

Wonder what has prompted this note on DailyKos: "We won't stop you from using ad blocking software, but if you do use it we ask you to support Daily Kos another way: by purchasing a site subscription. A subscription is an inexpensive way to support the site that eliminates the advertisements without using ad blocking software."

Are they seeing a lot of people using Adblock or simply reacting to the hoopla?

Related:
Brandweek on Adblock Plus
Why Adblock Plus May Be a Good Thing
Script Detects Adblock Plus
NYTimes on AdBlock Plus

Thinking About The Perfect Schwag



Source: GasMaskLexicon via epromos.

I was cleaning up my office today and spent a good hour going through a box of schwag that had accumulated over the past year of rep meetings, trade shows and conferences. The exercise resulted in a few thoughts on the subject that wanted to bounce off the blog's readers.

First, by schwag, let's mean promo items whose unit cost doesn't exceed ten bucks, give or take, which covers a range of situations from large-scale conferences to private meetings. Anything more expensive is probably out of the usual schwag budget and may even be frowned upon by the schwagee's (the recepient's) organization.

Second, it seems that good schwag is supposed to achieve a sustainable combination of the following goals:
1. Increase brand recognition through maximizing exposures, both in terms of frequency (how often do you see it) and reach (who else sees it). It should be perfectly possible to design proxy schwag: an item that you give to someone at a conference so that it ends up at the hands of the decision-making boss;
2. Build a connection with the advertised brand either through copy or relevant interactions;
3. Generate positive emotions in schwagees.

Now, "sustainable combination" is the key here. Many get the exposures part right one way or another -- branded sticky notes, for example, or a PlayStation keychain bottle opener I've been carrying around since college (the name has worn off years ago). The other two parts are trickier. I've got things that are amusing at first but are quickly forgotten: all of those novelty items that novel for about five seconds. Others don't really produce any emotions (oh, look, notepad) or, worse, are annoying (a paper fan that came apart after a few swings). Very few have anything to do with the company or service whose name they bear -- at best, you'll see a line of copy trying to bridge the semantic gap.

There are at least two kinds of schwag that hit all the points without even trying. One kind is collectibles or items that have otherwise acquired cultural significance. The other kind includes items that signify the schwagee's membership in or an association with an exclusive group. This VIP schwag is often so desirable that people pay money to have it -- I'm thinking about all that retro schwag on eBay or overpriced "official" branded tchotchkes parents buy at their kids' college bookstores.

As for the regular schwag, here are some observations:

1. When in doubt or on a budget, go with pens. Two notes, however. An obscure logo that screams freebie often cheapens an otherwise expensive pen. Second, people spend so much time with their writing instruments that they are very particular about how these instruments feel.

2. Even though they are on the more expensive end, books make great give-aways, especially in a smaller-scale setting. Besides making the right impression, books about your business will educate your audience and make your life easier down the road. Put them in a custom dust-cover if you must and write down your name and contact info as business cards and bookmarks tend to fall out.

3. USB drives. Very useful and well-received by any schwagee, they are not going to end up in the garbage. Not sure if anyone pays attention to what's written on the sides, though, so go for a custom shape.

4. Adhesive tape with the brand name printed on it. Of course, this works in a setting where adhesive tape is used in the first place. I think I've seen it done before, but don't remember the details.

5. Custom push-pins, especially if they are shaped as your brand mascot. Never seen those, but wouldn't they be fun?

6. Has anyone tried cubicle decorations? Cube Chic may be on the extreme end, but it will give you ideas.

7. Looking at the stuff in my box, I don't really see a point in cheap digital radios (unless they promote a radio station and are locked into the appropriate frequency), yo-yos (unless you have just bounced back from a bankruptcy) and playing cards (unless each of them is unique).

8. Desk organizers and picture frames probably work well.

9. Apparel is tricky, unless it is somehow exclusive. Yes, I did keep a couple of t-shirts I had been given, but I can't wear them to the office. Same goes for hats.

10. If I were to give away toys, I'd go for something like the Horrified B-Movie Victims.




Resources:
E-promos: an entire blog on schwag
Wired: Great moments in schwag history
Promotional Products Association International
StartupSchwag -- an online store where one man's schwag is another man's treasure.


Earlier:
Designing Usable Conferences
Rant: Conference Blog Coverage Aggregation
Usable Conference Badges

Ads On Phone Triggered By Spoken Words

NY Times: "Pudding Media, a start-up based in San Jose, Calif., is introducing an Internet phone service today that will be supported by advertising related to what people are talking about in their calls. A conversation about movies, for example, will elicit movie reviews and ads for new films that the caller will see during the conversation. Pudding Media is working on a way to e-mail the ads and other content to the person on the other end of the call, or to show it on that person’s cellphone screen."

The company explains: "The Pudding Media platform utilizes advanced voice-recognition and language analysis technology to understand when pre-determined keywords are spoken. All of this is automatic and without human involvement. Your conversation is not recorded or stored. Pudding determines keywords that indicate the things you may be interested in, including sports terms like football, soccer, basketball, and baseball. Keywords might also describe places like New York, Dallas, or Los Angeles. Or they might indicate other interests and activities like movies, plays, vacations, or flowers."

Lessons From a Phishing Mail



This recent phishing email came very close to actually being clicked on, and I thought it would be interesting to see what these cunning phishermen got right and what gave them away (click image for enlargement).

What went right (for them):
1. Relevance. I get all sorts of fake messages from banks I've never heard of, much less banked at. But do have an account at BOA.
2. The footer looks pretty official and the Olympics rings are a very thoughtful touch. The overall layout is fairly clean, too.
3. The first six words in the first paragraph: "Because of unusual number of invalid login attempts...". Sounds plausible, especially after you've scanned the message, saw the logos and the footers and started feeling comfortable.

What went wrong (for them):
1. The first giant red flag was the @support.com address in the "From" field. You might think that BoA is outsourcing its customer support to support.com, but if you are faking an email address, why not fake BoA's?
2. The entire "that, their..." mess in the first line. A huge letdown after such a promising opening.
3 "Ensure your identity"?
4. They are overdoing it in the last line where "It is all about your security."
5. No contact information.
6. The very first sentence, of course: "Your Online Banking is Blocked".

After so many red flags, there is no need to check the URL under "Continue to Online Shopping" (it leads to some site entirely unrelated to BoA).

The moral of the story: increase relevancy and work on the language.

Related:
Banner Ad Gone Phishing

JetBlue's Photo Contest and Google Maps Promo



"To celebrate the launch of our new real-time flight tracking channel featuring Google Maps on our in-flight TVs, we staged a "JetBlue Point of View" photo contest! Twenty lucky photographers will win roundtrip travel for two to any of our 50-plus destinations." See press release back from June for more details about Google Maps on JetBlue. Many things to like about the campaign: on brand, low barriers to entry (photos are less involving than videos), fits what people are already doing, clear tie-in. Next, they should add a yoke (the steering wheel) to each seat and run that flight simulator on Google Earth.

On a somewhat related note, Gillette used the OpenAd marketplace to get ideas for a campaign, writes AdAge.


Related:
Campaign: Nikon Prints User-Submitted Pics in Ad
NY Times on Consumer-Generated Crap
Social Ad Creation at Zooppa

Media Defender's Internal Emails Leaked

Media Defender, a company that works with the music industry to inject advertising "decoys" into P2P networks, found its internal emails leaked on a torrent site. There's a lot of discussion going on TorrentFreak, Slyck, Pirate Bay and many others, and you will find details about how the technology works.

Related:
Advertising Decoys on P2P Networks
Marketers Plant Ads Into Songs Shared on P2P Networks

Guerilla Bumper Stickers


Copy: My other car is a MINI Clubman

It's like advertising with fake parking tickets, only less scary and visible by more people: static cling bumper stickers placed in a guerrilla way are easy to remove. Done by future:headz for MINI in Germany. More outdoor work from the same campaign on Billboardom.

Social Networking Site for Avatars Launches



This is too meta. Koinup, a social networking site for avatars from across all virtual worlds, just sent a press release about its launch: "In Koinup you can create your profile and publish pics, videos (machinima) and stories you created in virtual worlds as Second Life, World of Warcraft, IMVU and also games as The Sims 2 and many others. In Koinup, you can meet people from yours and other virtual worlds and you can express yourself in the way you love."

I want to see if my female Second Life avatar would have a bigger social graph than me.